Robin is a leader in business transformation. He has over 13 years’ experience leading large scale operations and delivering business excellence programmes around the world, including Heineken NZ, HSBC & Barclays Banking London UK, Emirates Airlines Dubai UAE and Fonterra. Robin enjoys working with people at all levels of an organisation and has a style that engages people on the improvement journey. He also has a real passion for growing business process improvement capability, and is well-practised at translating business strategy into deliverable milestones.